How long a custom piece takes
Typical production time, what slows an order down, and how to plan around a date that cannot move.
Most custom pendants are made in about 5 to 7 working days after you approve the layout, then shipping time is added on top. Simple text pieces are usually quicker than photo pieces that need retouching.
Two things slow an order down: a photo that has to be replaced, and a layout that changes after production starts. Sending a clear original photo and confirming the preview in one go keeps the timeline predictable.
If you are working towards a fixed date, message us before ordering with the date and the design you have in mind. We will tell you whether it is realistic, and if it is not, we will say so rather than take the order and hope. Ready-to-ship pieces and gift cards are the safer choice when time is short.
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